![]() ![]() ![]() “The apps were originally marketed as a way for friends to split expenses. “I desperately need it.”Ībout four of every five American consumers use a mobile payment app, and hundreds of bereft Californians - and thousands of others around the nation - have pleaded for official intervention to the Consumer Financial Protection Bureau since 2018, with an enormous spike in complaints during the pandemic. “I will possibly be out on the street because of this and am just asking for what is rightfully mine,” the user complained. More than $3,000 in a Venmo account was lost in translation between the app and the holder’s bank account.Īnd one anguished user pleaded for government help after Square, which owns CashApp, left the owner unable to access money. In another account, PayPal put the funds of a small business on hold - for six months - because it mistakenly thought the company was selling weight-loss products. ![]() Keep your personal information private: Avoid sharing things like your address, phone number, and other personal details with people you don’t know.There was cash in the PayPal account - but it mysteriously disappeared.Capital One says to get in touch with your bank immediately if you suspect something is wrong. It’s also important to keep an eye on your account yourself. Let your bank help: Take advantage of fraud alerts if your bank offers them. ![]()
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